Mobile coupons get 10 times the redemption rate of traditional coupons (SMS Marketing)
Time spent with mobile apps starting to challenge television: consumers are spending 127 minutes per day in mobile apps–up 35 percent from 94 minutes a day in the same time last year–and spend 168 minutes watching television per day. (Source: Flurry, 2012)
57 percent of consumers will not recommend a business with a poorly designed mobile site. Similarly, 40 percent of consumers will go to a competitor’s site after a bad mobile experience (Source: Compuware, 2012)
Many industry experts believe that the number of people accessing the internet via mobile devices (smartphones and tablets) will overtake the number using fixed-line connections in 2014.
Our world is ”Goin’ Mobile” and a successful web presence needs to render well across the mobile environment. The best answer for most organizations is a Responsive Web Design that ensures optimized user experiences across all devices.
Okay, it’s not really a map. In this post I’ve attempted to give a birds eye view of thesocial media landscape. You’ll find listed social media categories and corresponding tools. We’ll explore these individually in upcoming posts.
Social Networking A social network service focuses on building and reflecting of social networks or social relations among people, e.g., who share interests and/or activities.
Facebook — The 800 pound gorilla of Social networking with over 350 million users
LinkedIn — LinkedIn is the world’s largest professional network with over 70 million members and growing rapidly.
MySpace — It was once king, now in steady decline since 2009.
Social Content Publishing Tools to help you share your content
Buzz marketing by its nature is word of mouth – from friends, family, co-workers or neighbors sharing their experiences with your product or services. This gives the message a high degree of credibility. But as Bonnie Riatt says “let’s give them something to talk about”.
You do this by having a great product and monitoring it through all its iterations to make sure it remains a great product. AND by pushing the right buzz button(s).
In his book BUZZMARKETING, Mark Hughs cites Six Buttons of Buzz that will give people the currency to start a conversation:
- The taboo (sex, lies, bathroom humor)
- The unusual
- The outrageous
- The remarkable
- The secrets (both kept and revealed)
8,483,507 YouTube views and 300 interviews (including CNN, Good Morning America, and CBS’s “The view”) are testimonies to why companies should pay close attention to customer relations and social media.
While this video was a social media nightmare for United, the David vs Goliath narrative pushed the buzz marketing button and gave (pardon me) flight to Dave Carroll’s music career.
Here’s Dave Carroll’s Story from his website: On March 31, 2008 Sons of Maxwell began our week-long-tour of Nebraska by flying United Airlines from Halifax to Omaha, by way of Chicago. On that first leg of the flight we were seated at the rear of the aircraft and upon landing and waiting to deplane in order to make our connection a woman sitting behind me, not aware that we were musicians cried out: “My god they’re throwing guitars out there.” Our bass player Mike looked out the window in time to see his bass being heaved without regard by the United baggage handlers. My $3500 710 Taylor had been thrown before his. More
Marketer’s Conventional Wisdom: The best days/times for B2B email messages are mid-week/mid-day with Tuesdays between 11-3 being the most popular choice.
For a B2C message, the best days have generally been Friday, Saturday and Sunday late afternoon-early evening.
The provisos being these time choices do not take into account the particulars of your target audience and message. What if you have multiple audiences with different time zones? What type of message are you sending? If the missive is a newsletter or regular communication then being consistent in delivery matters more than which day/time you initially choose.
How to Buzz Wiser:
Look at your website stats and schedule your emails at times when your audience tends to visit your site. Your marketing missives will hit their mailbox while they are online.
Set-up tests by dividing your audience database of recipients that have opened mail into A/B lists and sending your message to A at different day than B. Only test one variable (either hour or day) at a time and compare results to see what works best. You can also test by asking a sample of clients and contacts which day they would prefer to receive the email – as well as what information they would like to receive.
A common mistake made in email marketing is sending out either TOO many emails or sending messages that have little or no relevance for the recipient.
In aMcLuhantwist, (I’m showing my age) the message trumps the mechanics of the medium. If your subject line and message engage, educate or enlighten you are likely to have an effective call to action and a successful campaign.
How do you get your voice heard above the noise? How do you cut through the media clutter?
When I registeredImagewise.com in 1995 there were 16,000 domains worldwide. According to VeriSign’s Domain Industry Briefthere were 184 million domain name registrations across all top-level domains at the end of the second quarter 2009. But the number of domains does not reflect the monumental impact of the myriad of social media channels– blogs, tweets, wikis, Facebook, YouTube and Linkedin pages…
Econsultancy.com states that “Facebook currently has in excess of 350 million active users on global basis. Six months ago, this was 250m… meaning around a 40% increase of users in less than half a year.”
The growing social media landscape presents challenges as well as wonderful opportunities to be heard.
I hope you’ll join us here to discuss and explore tools, tactics and strategies to buzz wiser.